FAQ

We have established mature manufacturing processes, a rigorous quality control system, and a team of professional international trade and export specialists.

Our mineral wool ceiling panels are made from high-quality mineral wool, resulting in panels with higher density, greater hardness, and superior strength.

Our products comply with national standards and meet fire resistance ratings of Class B1 or higher (with some reaching Class A).

We accept payment via wire transfer (TT). Typically, we begin production after receiving a 30%–40% deposit, and arrange shipment once the remaining 60%–70% of the payment has been settled.

Mineral wool ceiling tile prices are subject to change based on raw material costs, size, thickness, pattern, quantity, packaging, and shipping requirements.

Standard sizes include 595x595mm, 603x603mm, 595x1195mm, 603x1210mm, 600x600mm, 600x1200mm, 600×600mm, 600×1200mm, and 300×1200mm, among others. Thickness options include 12mm, 14m...

Our mineral wool boards offer excellent sound absorption and noise reduction, fire resistance, thermal insulation, and are lightweight and eco-friendly.

Learn how Ceilmart handles after-sales quality issues for ceiling tile orders, including response, replacement, refund, and project support.

Ceilmart protects mineral wool ceiling boards during export shipping with reinforced packaging and logistics experience.

We offer free samples (for some items, you only need to cover shipping costs), allowing you to compare materials, density, flatness, and patterns before placing a bulk order once you are satisfied.

All mineral wool ceiling panels have undergone formal testing and hold relevant certifications for fire resistance, sound insulation, moisture resistance, lightweight construction, and environmental friendliness.

The lead time for sample delivery is approximately 7 days. The lead time for mass production is 20–30 days after receipt of the deposit.